Delivery
pescaloccasione.biz ships with the express couriers BRT and DPD, within Italy and to the main European countries.
Delivery charges are calculated automatically at checkout, based on the weight and volume of the order and on the destination.
Delivery within Italy
The following terms apply to deliveries within Italy:
- Free delivery on orders of €70.00 or more
- €6.90 for orders from €30.00 to €69.99
- €7.90 for orders under €30.00
Delivery within Europe
For deliveries to all European countries (excluding Italy):
- Flat delivery charge: €10.00
- Free delivery is not available
Important information about deliveries
The delivery times shown when you place your order are estimates only and may vary depending on the destination country, product availability and courier operations.
Any delays not attributable to pescaloccasione.biz shall not constitute grounds for cancelling the order, nor shall they give rise to any claim for damages.
Important information about dispatch
We hand orders over to the courier by the date shown on the product page and confirmed when the order is placed.
The average delivery time is generally 2–4 working days (excluding Saturdays, Sundays and public holidays), except for islands and remote areas, where delivery may take longer.
Delivery times refer solely to the time the courier needs to deliver the goods to the address provided and may be delayed for reasons not attributable to pescaloccasione.biz, such as strikes, traffic conditions, holiday periods or other exceptional circumstances.
Dispatch notification
When the goods are handed over to the courier, the customer will receive a dispatch confirmation e-mail. The courier (BRT or any other carrier used) will then send a further message with the tracking number so that the shipment can be followed.
Checking the goods on delivery
On delivery, it is essential to check the condition of the packaging carefully.
If there are any visible signs of damage, we recommend that you:
- check the contents of the parcel in the presence of the courier;
- or accept the delivery with a specific written reservation on the courier’s document, countersigned by the delivery driver;
- or refuse the delivery if the parcel is seriously damaged.
Without a written reservation, it will not be possible to claim on the shipment insurance or to arrange replacements or refunds for damage in transit.
Returns conditions
In the event of a return, the goods must be sent back intact, unused and complete with the original packaging, accessories and any labels attached.
The customer is liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning. In such cases, the refund may be reduced in proportion to the product’s loss of value.
Packaging
Product packaging is included in the delivery charge and is carried out with materials suitable for protecting the goods and keeping them intact in transit.
Standard, strong and secure packaging is used for terminal tackle, accessories and fishing rods.
Special packaging for fishing rods
At the customer’s request, a packaging service using a rigid PVC tube is available for fishing rods.
- Cost of the service: €15.00 per rod
- Must be requested by e-mail immediately after purchase
- The amount of the surcharge will be confirmed before dispatch
- Payment will be made using the same method used for the order, subject to any limitations of the payment system or active promotions (e.g. Klarna)
The service is optional and recommended for greater protection in transit.